Privacy Policy

Effective Date: 12/06/2018
Last Updated: [Insert Date]

At Makamu Group Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.makamugroupsolutions.co.za and use our services.

1. Information We Collect

We collect the following types of personal information when you interact with our website:

1.1 Information You Provide to Us

Personal Details: Name, email address, phone number, and delivery address when placing an order.
Payment Information: Credit/debit card details or EFT payment information (processed securely via third-party payment providers).
Account Information: If you create an account, we collect login credentials and order history.
Communication: Any messages or inquiries sent via email or contact forms.

1.2 Information We Collect Automatically

Device & Browsing Information: IP address, browser type, and pages visited for analytics and security.
Cookies & Tracking Technologies: We use cookies to improve your shopping experience, track website activity, and personalize content.

2. How We Use Your Information

We use your personal information for the following purposes:

Processing Orders: To fulfill and deliver your purchases.
Customer Support: To respond to inquiries, process refunds, or resolve complaints.
Marketing & Promotions: To send promotional emails, offers, or newsletters (you can opt-out anytime).
Security & Fraud Prevention: To protect against unauthorized access and fraudulent transactions.
Improving Our Services: To analyze customer behavior and enhance website functionality.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties:

Payment Providers: Secure payment gateways for processing transactions.
Courier Services: To deliver your orders efficiently.
Analytics Services: To analyze website performance (e.g., Google Analytics).
Legal Compliance: If required by law or to protect our business interests.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss. These include:

SSL encryption for secure transactions.
Regular security updates and monitoring.
Restricting access to personal data to authorized personnel only.

5. Your Rights & Choices

You have the right to:

Access Your Data: Request a copy of your personal information.
Update Your Data: Correct inaccurate or incomplete information.
Delete Your Data: Request the removal of your personal data (subject to legal obligations).
Opt-Out of Marketing: Unsubscribe from promotional emails anytime.

To exercise these rights, contact us at makamugroupsolutions22@gmail.com.

6. Cookies & Tracking Technologies

We use cookies to enhance user experience, track preferences, and improve our website. You can manage or disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services means you accept the updated terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: makamugroupsolutions22@gmail.com
🌐 Website: www.makamugroupsolutions.co.za

By using our website, you agree to this Privacy Policy. Thank you for trusting Makamu Group Solutions! 🌹