Terms Of Service

Terms of Service

Effective Date: 12/06/2018
Last Updated: [Insert Date]

Welcome to Makamu Group Solutions! These Terms of Service ("Terms") govern your use of our website www.makamugroupsolutions.co.za and the purchase of our products. By accessing or using our site, you agree to comply with these Terms.

1. General Overview

Makamu Group Solutions is an online store specializing in selling roses across South Africa. These Terms outline your rights and obligations when using our services.

2. Eligibility

  • You must be at least 18 years old to make a purchase.

  • By placing an order, you confirm that the information provided is accurate and complete.

3. Orders & Payments

  • All orders are subject to availability and confirmation of payment.

  • We accept various payment methods, including credit/debit cards, EFT, and mobile payments.

  • Prices listed on our website are in South African Rand (ZAR) and include VAT unless stated otherwise.

4. Shipping & Delivery

  • Shipping times are outlined in our Shipping Policy.

  • We are not responsible for delays due to courier issues, weather conditions, or incorrect addresses provided by customers.

  • Customers will receive a tracking number once their order is shipped.

5. Returns & Refunds

  • Due to the perishable nature of roses, we do not accept returns or refunds.

  • If you receive a damaged or incorrect order, please contact us within 24 hours with photos, and we will arrange a replacement or store credit.

6. Cancellations & Modifications

  • Orders can only be canceled or modified within 2 hours of placing the order.

  • Once processing begins, cancellations and modifications are no longer possible.

7. Product Availability & Pricing

  • We reserve the right to change prices at any time without prior notice.

  • If an order is placed for an out-of-stock item, we will notify you and offer a replacement or refund.

8. User Accounts & Security

  • If you create an account on our website, you are responsible for maintaining the confidentiality of your login details.

  • We are not responsible for any unauthorized access to your account.

9. Intellectual Property

  • All content on our website, including images, logos, and product descriptions, is owned or licensed by Makamu Group Solutions and may not be copied without permission.

10. Limitation of Liability

  • Makamu Group Solutions is not responsible for any indirect, incidental, or consequential damages arising from your use of our products or website.

  • We make every effort to ensure accurate product descriptions and pricing, but we do not guarantee that all information is error-free.

11. Governing Law

  • These Terms are governed by and interpreted under South African law. Any disputes will be resolved in South African courts.

12. Changes to These Terms

  • We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website, and continued use of our services means you accept the updated Terms.

13. Contact Us

For any questions regarding these Terms, please contact us at:
📧 Email: makamugroupsolutions22@gmail.com
🌐 Website: www.makamugroupsolutions.co.za

By using our website, you agree to these Terms of Service. Thank you for shopping with Makamu Group Solutions! 🌹